It is learned from NIO on October 27, NIO announced a pilot “cross-level battery swap” service. That is, users of standard battery packs can choose to replace them with long-range battery packs, billed on a daily basis, and pay after use. Users of long-range battery packs can also switch to standard battery packs, which can compensate for points on a daily basis.
70/75 kWh to 100 kWh, the daily usage fee is 68 yuan;
100 kWh to 70/75 kWh, 200 points compensation per day;
| Cross-level Battery Swap Guide Pilot run |
| Introduction to cross-level power swap |
Service object:
Users of standard range (70/75kWh) battery packs,
Users of long-range (100kWh) battery packs (non-flexible upgrades)
Service period:
Use by day
Cross-level fees:
– Cross-level battery swap (standard battery range):
If the standard battery pack (70/75kWh) is replaced with a long-range battery pack (100kWh), the battery usage fee is 68 yuan/day. The battery replacement credits will be deducted when picking-up/returning the battery.
-Cross-level battery swap (long battery range):
If the long-range battery pack (100kWh) is replaced by the standard battery pack (70/75kWh), the compensation will be 200 points/day. The battery replacement credits will be deducted when picking-up/returning the battery.
How to place an order:
At the power swap station that supports cross-level power swap service, you can choose on-demand power swap through NIO App scan code.
How to pickup/return battery:
Pickup at one location, return nationwide
| Operating procedures |
-Cross-level battery swap (standard battery range):
To place an order:
In swap stations that support cross-level swap services, when the main vehicle user or the shared vehicle user scans the code to change the battery through the NIO App “Car Energy Worry-free – Charging Map”, select the long-range (100kWh) battery pack to generate an order.
Pick up the battery:
After successfully placing an order, wait in line for the standard battery pack (70/75kWh) to be replaced by the long battery pack (100kWh).
Return the battery:
In a battery swap station that supports cross-level battery swap services, when scanning the code to swap the battery through the NIO App, select the standard battery pack (70/75kWh), and queue up to swap the battery normally.
Payment Fee:
Pay after first use, and a bill will be automatically generated every 31 days. If the billing period is less than 31 days, it will be generated on the day the order is completed.
-Cross-level battery swap (long battery range):
To place an order:
At a power swap station that supports cross-level power swap services, when the main vehicle user or the shared vehicle user scans the code to change through the NIO App “Car Energy Worry-free – Charging Map”, select the standard battery range (70/75kWh) battery pack to generate one order.
Pick up the battery:
After successfully placing an order, wait in line to replace the long-range (100kWh) battery pack with the standard-range (70/75kWh) battery pack.
Return the battery:
In a power swap station that supports cross-level power swap services, when scanning a code to swap power through the NIO App, select a long-range (100kWh) battery pack and queue up for replacement normally.
Points distribution:
If the battery is changed across the level, points will be issued every 24 hours.
| Frequently asked questions |
Q: Can both BaaS and non-BaaS users perform cross-level battery swaps?
A: Both BaaS and non-BaaS users can enjoy the cross-level power swap service. Users in flexible upgrades cannot participate in the cross-level power swap. After BaaS users cross-level to the long-range battery pack (100kWh), they need to pay extra in addition to the original rent. Pay a fee of 68 yuan / day.
Q: Can I check in advance which battery swap stations can provide cross-level battery swap services and make an appointment?
A: No, when the user arrives at the battery swap station to scan the code to replace the battery, the system will check the battery swp queue time and battery resources of the battery swap station in advance. If necessary, the option of cross-level power swap service is provided, and users can choose according to their needs.
Q: Will cross-level power swaps deduct power swap credits?
A: Yes, when the cross-level power swap service starts and ends, the power swap credits will be deducted. If the credits are used up, the power swap fee will be charged.
Q: What is the charge for cross-level battery swap (standard battery range) less than one day?
A: When the service period is less than 24 hours, it will be calculated as one day. After the service period exceeds 24 hours, each full 24 hours counts as one day; at the end of the service, if the remaining time is less than 12 hours, it counts as 0 days, and if it is greater than or equal to 12 hours, it counts as one day.
Q: Will the cross-level battery swap (long battery range) give points for less than one day?
A: When the service period is less than 24 hours, if the time is less than 12 hours, it will count as 0 days, and if it is greater than or equal to 12 hours, it will count as one day. After the service period exceeds 24 hours, each full 24 hours counts as one day; at the end of the service, if the remaining time is less than 12 hours, it counts as 0 days, and if it is greater than or equal to 12 hours, it counts as one day.
Q: After the cross-level power swap, will the existing power swap credits be affected?
A: No, after a cross-level battery swap, the existing battery swap credits will be shared with the previous battery pack.